Product & Services

Drinking Water

The WaterTrax Drinking Water Utility Service gives your water utility powerful tools to consolidate, screen, report, and share water quality and operating data. Our Internet-based online services help streamline the handling of drinking water information so operators and managers spend less time managing paper and more time safeguarding human and environmental health.

Drinking Water Data Consolidation

WaterTrax is a service for water utilities that consolidates regulatory and operational drinking water data from multiple sources into a single database. The service is configured so that you can tailor your setup to reflect your utility’s drinking water system structure, from the source, treatment and throughout your distribution system. The Service is scaleable to meet the needs of any size system, whether it serves hundreds or millions of consumers; and the service is modular, allowing you to add new systems, facilities or sampling points as they come online. You get secure online access to all your drinking water quality data anytime, anywhere.



WaterTrax Features

  1. Electronic Receipt of Laboratory Test Results

    WaterTrax clients receive their drinking water lab test results electronically, whether from internal or external laboratories. The lab data is consolidated with drinking water data from other sources, and is available online through a highly secure portal.

  2. Automatic Screening and Alerts

    WaterTrax screens all drinking water data against regulatory standards, permit requirements, or user-defined objectives and automatically alerts users to any adverse results. Alerts are instantaneously created and delivered electronically (email, cell phone) to whoever needs to receive them.

  3. Scheduler

    The Scheduler lets water utility operators set up their own drinking water sampling plan in order to manage complex sampling schedules. It also issues reminders for upcoming samples and alerts for any samples that have been missed.

  4. Online Reporting

    The WaterTrax reporting feature allows utility operators to quickly and easily create reports and graphs for any parameter, for any time period and for any sampling point in their system. Up-to-date reports and graphs are quickly created in Excel or Adobe Acrobat formats to help you spot trends and respond to management, regulators or customer inquiries.

  5. Contaminants Database

The WaterTrax contaminants database is an encyclopaedia of 100s of parameters. It includes a description, health implications and the drinking water standards from all North American jurisdictions for each parameter. The database is updated regularly by our industry experts and can be used to automatically set up your exceedance alert levels. It is also a great learning tool and a source of links to key regulations.


  1. Software as a Service (SaaS)

    WaterTrax is an online service that you subscribe to annually, so there is no capital investment for hardware or software, and very little risk. Annual fees include email and telephone support, maintenance, upgrades, and future enhancements. In addition, web delivery means that you can securely access the service anywhere there is access to the Internet.

  2. The Big Picture View

    The WaterTrax consolidated database of drinking water data allows you to get the big-picture view of your water utility. Step back and get a better, holistic view of your entire system, or zoom in for detailed information about a particular aspect of your utility.

  3. The WaterTrax Utility Service for Drinking Water is a better way to manage drinking water data. If you are using paper and spreadsheets as your data management tool, migrate to the WaterTrax Utility Service to take advantage of our best practices for managing your drinking water data. WaterTrax on-line services help water utilities and agencies meet consumer and regulator drinking water quality expectations without the costs and headaches of conventional IT systems.


Free Web Seminar

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