News & Events
News
November 2009 - Saint John Water's implementation of WaterTrax wins ACWWA's Project of the Year award
Municipal infrastructure and operations are the backbone of any community, and without improvements water and wastewater services would be compromised, causing extensive costs and potential public criticism. This is why every year the Atlantic Canada Water & Wastewater Association (ACWWA) identifies projects that provide a significant benefit to their communities and that have demonstrated good design, ingenuity, and improved efficiency.
This year, the Project of the Year in the large municipalities category was awarded to the City of Saint John for its implementation of WaterTrax's Water and Wastewater Data Management Software. After completing a gap analysis, Saint John Water subscribed to WaterTrax because it was specifically to manage water and wastewater system data, required no additional hardware or internal IT support, and met most of their functional requirements.
Brent McGovern, Deputy Commissioner, accepted the award on behalf Saint John Water at the ACWWA's annual conference in Halifax, Nova Scotia in October.
Congratulations to Saint John Water!
September 2009 - WaterTrax to Present a Paper at the CWWA National Conference & Policy Forum on Wastewater Management
Andrew Lewis, WaterTrax Director of Product Strategy will be presenting a paper titled "Data Management - Are you ready for MWWE?" on September 11, 2009 at the Bi-Annual CWWA National Conference & Policy Forum on Wastewater Management in Niagara Falls, Ontario. Hosted by the Canadian Water and Wastewater Association, this year's theme is "Wastewater Management: challenges in the next five years."
This conference features presentations judged as best among those submitted by engineers, scientists, technicians and other wastewater professionals from across Canada and the U.S. The audience includes representatives from municipalities, provincial and federal government departments and academia. Mr. Lewis' presentation focuses on a case study of what Saint John Water, a WaterTrax client, is doing to meet the treatment, monitoring and information management requirements of the recently endorsed Canada-wide Strategy for the Management of Municipal Wastewater Effluent.
August 2009 - WaterTrax to Present a Paper at the Annual Forces Health Protection Conference
Kenny Hughes, WaterTrax Regional Manager, will be presenting a paper titled "Potable Water Sample Monitoring and Customer Complaint Tracking using GIS" on August 19, 2009 at the Annual Forces Health Protection Conference in Albuquerque, New Mexico. Hosted by the U.S. Army Center for Health Promotion and Preventive Medicine, this year's theme is "Preparation and Protection."
The conference features presentations judged as best among those submitted by scientists, engineers, technicians, physicians, and other health professionals from the U.S. Army; other DOD and U.S. Government organizations; allies and coalition partners; industry partners; and academia. The audience includes representatives from academia, industry partners, U.S. Government and allied nations. Mr. Hughes' presentation uses WaterTrax's new Mapping and Incident Management Module to map water system monitoring data and customer complaints.
June 2009 - WaterTrax Introduces...
There have been several additions to our team recently. Perhaps you have already talked to Jasmin, Anne, or Alan, our newest team members. Read on to find out a more about them, and to learn how they are helping you get the most of out your WaterTrax service.
Jasmin Gill, Client Services Representative. Jasmin is joining our Client Services team to resolve any problems or questions that our clients may experience. She will be training new and existing clients in the implementation, setup, and functionality of WaterTrax over the phone and the web, or through on-site visits. Jasmin is a graduate from The University of British Columbia where she completed her Bachelors of Science in Life Sciences. She explored a wide breadth of chemistry and environmental courses, which provided her with a solid foundation in the properties of natural waters, including complexation analysis, phase interactions, microbial action, water pollution and water treatment.
Anne Reid, Senior Accountant.
Anne is the main contact for billing inquiries. Anne executes day to day accounting and operations tasks in addition to providing senior management with an accurate picture of the firm’s financial standing. She prepares the company’s financial reports and analyzes financial information. Anne has a Bachelor of Commerce degree, Bachelor of Science degree, and is a PACE level CGA student who will receive her designation in 2010. Prior to working at WaterTrax, Anne worked with billing systems in the telecommunications industry in Bermuda and France. Subsequently she moved back to Canada to work as an Accountant in the food services industry.
Alan Leung, Software Developer.
Alan has more than 6 years of experience in the software industry and has been involved in both QA and product development. His software experience includes web application development, inventory management systems, as well as LIMS (Laboratory Information Management System). He also helped create the standards and procedure manuals for ISO Accreditation for a lab. Alan has worked with a number of technologies including C#, C++, Perl, Javascript, MS SQL, and MYSQL. In Watertrax, he is responsible for maintaining existing reports, creating new reports, data migration, and working with other members of the development team on various features of the system.
May 2009 - WaterTrax to Host Forums in Halifax and Anaheim
WaterTrax will be hosting forums at the Delta Barrington in Halifax, NS on May 14th and at the Golden State Water Company headquarters in Anaheim, CA, on May 21st. The forums will provide participants an excellent opportunity to give input on future WaterTrax development, to discuss best practices with WaterTrax users and employees, as well as to network with colleagues in their area. Previous forums in Perth and Alliston, ON, Whistler, BC, and Reno, NV were very well received by all attendees, so contact us to reserve your spot today! Please email us at forums@watertrax.com or call us at 1-866-812-2233.
March 2009 - Water and Wastes Digest Magazine publishes WaterTrax Saint John Water Case Study!
Late last year, the editorial staff at Water and Wastes Digest approached us asking if we had any interesting articles to share based on our own experiences in the water and wastewater industry. Our Director of Product Strategy, Andrew Lewis, heartily agreed and teamed up with one of our newest clients, Saint John Water, to co-write a case study. The case study describes how Saint John Water, a water and wastewater utility serving 65,000 people, switched to a web-based Software-as-a-Service data management system after completing a comprehensive review of their traditional data management and reporting systems. The case study appears in the March issue of Water and Wastes Digest and can be found online at: http://www.wwdmag.com/Software-at-your-Service-article10200 or as a pdf document here. Water and Wastes Digest Magazine is a monthly publication with a circulation of 90,000, making it one of the most widely read publications on water and wastewater treatment in North America.
February 2009 - WaterTrax Investor Group Purchases Marqui Solutions Inc.
On August 18, 2008, the investor group that owns WaterTrax Inc. purchased Marqui Solutions Inc., a Vancouver-based provider of on-demand marketing automation and website content management software. The investors, which include SIL Enterprises, Krystal Financial Corporation, Abraxus Holdings, and Ogilvie Communications, were attracted by Marqui's excellent products, outstanding customer base across North America, and skilled team of employees.
The acquisition was in line with the group's goal of moving toward the creation of a multi-brand software-as-a-service (SaaS) company. Although Marqui and WaterTrax will operate as separate businesses, they will share some management functions, such as Lance Neale, CEO of both companies, James Griffiths, joint CFO and Vickitt Lau, Vice President, Software-as-a-Service. Both WaterTrax and Marqui will fit under the umbrella of a newly incorporated company titled WaterMarq Technologies Inc.
The SaaS model of software delivery offers great benefits to corporations, municipalities and agencies because it provides data and web content management solutions without a heavy burden on IT or consultants. Marqui provides WaterTrax customers enhanced communications, providing stronger community outreach, and giving departments direct control of content changes/additions to their website.
January 2009 - Trade Shows and Conferences this Spring and Summer
Another busy travel schedule is awaiting us this spring and summer as we are scheduled to attend at least six different trade shows and conferences across the US and Canada. We will start with the Florida Water Resources Conference (FWRC) conference in Windermere, FL, April 4-8. At the same time, we will once again be exhibiting at the California-Nevada AWWA spring conference in Santa Clara, CA, on April 6-9. Next, we will exhibit at the largest regional water conference in the US; the always hugely popular Texas Water conference on April 14-17. The conference will be in Galveston, which is quickly recovering from Hurricane Ike. A few days later we will make our first east coast appearance of the year on April 21-23 at the New York Section AWWA conference in Saratoga Springs. We will finish a very hectic April back in California, at the California Water Environment Association (CWEA) Annual Conference in Palm Springs, April 28-May 1. Our final show of the first half of the year will be in Salem, Oregon, at the Pacific Northwest AWWA Annual conference May 6-9.
As we receive confirmations on our booths from the even organizers, we will be adding specific booth numbers to the Events section of our website. If we will be exhibiting in your area, please drop by and say hello!
October 2008 - Office Relocation
Once again, WaterTrax has found it necessary to move its headquarters to a new, bigger, and better location to accommodate its growth. We remain in the downtown Vancouver area, moving from our Homer Street location to:
#300 - 1201 West Pender Street
Vancouver, BC
V6E 2V2
September 2008 - Important Milestones
WaterTrax has surpassed three important milestones in the recent months: we now have over 100 customers with over 2,000 water and wastewater systems that serve a combined population of over 10 million using our products to manage their quality and operational data. Our customers not only range in size from small municipalities with populations under 5,000 to large cities with populations over one million, but they also vary greatly in their nature as they include municipal utilities, federal agencies, private water operators and distributors, ferry companies, airlines, universities, and military bases.
February 2008 - Wastewater Service Launched
As announced in October of last year, WaterTrax has launched its new wastewater product this month. Several customers have signed up for the new offering already after viewing the demo that was released in October. The new product gives wastewater utilities and agencies a single, consolidated, online platform for wastewater data management which includes: (...more)
October 15, 2007 - WaterTrax Announces Wastewater Product
WaterTrax announced its new wastewater product at the WEFTEC Exhibition in San Diego today. The new, wastewater-specific online service will be launched in February of 2008 and will have a similar structure to the WaterTrax's drinking water product, with some wastewater specific features such as calculated measurements. This exciting new product is a result of months of planning and development by the WaterTrax team that started when several of WaterTrax's existing customers expressed a need for wastewater data management similar to what they have been receiving from WaterTrax's drinking water product.
Fall 2007 - Newsletters
Trends in Monitoring and Reporting Violations
This past January the USEPA released the summary of its 2005 inventory of water systems and violations. This article will briefly present some of the monitoring and reporting violation trends that can be gleaned from the EPA's data.
New Automated Reminders and Alerts for the Sample Planner
On August 1st, WaterTrax released the Automated Reminders and Alerts functionality for our Sample Planner module. This new functionality allows users to receive e-mail and/or alert inbox reminders on upcoming samples for collection as well as alerts on missed samples.
WaterTrax Introduces...
There have been several additions to our team since our last newsletter. Perhaps you have already talked to or met with Andrew, Matthew, or Vickitt, our newest team members. If not, read on to find out a little bit about them, and to learn how they helping you get the most out of your WaterTrax service.
Data Management in the 21st Century
By Andrew Lewis P.Eng., Director Product Strategy
I joined WaterTrax almost a year ago after working for 18 years as a regulator or an operations engineer of water and wastewater systems. As I was researching the company prior to joining, I also did a bit of research about current data management practices in my industry. The following is a brief summary of my findings.
Welcome Aboard!
WaterTrax is very pleased to be associated with over 2,500 water systems across Notrh America serving over 10 million people through our customers. We are proud to welcome the following customers in the most recent months:
Some of the above documents are in Adobe Portable Document Format (PDF). If you don’t already have Adobe Acrobat Reader you can download it free from Adobe.
Compliance Reporting Webinar
Overcoming the challenges we face meeting regulatory compliance requirements and deadlines
Demo Request
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