Customer Successes
Meeting Regulations
WaterTrax Utility Service reduces the significant workload imposed on water and wastewater operators and managers to meet new and existing regulations, and gives them the confidence that they are staying in compliance.
Read below to see how our clients use WaterTrax to meet reporting, testing, and monitoring regulations.
City Of Castlegar
Like all British Columbian water utilities, the City of Castlegar must conform to provincially regulated standards as enforced by the region's Health Authority. "WaterTrax is integral to our ability to constantly prove that we are meeting that objective", says Shawn Sutherland, Director of Transportation and Civic Works. "The reporting function has been tremendously important to the City of Castlegar. We post reports monthly on the City's website, provide reports to the Drinking Water Officer at the Health Authority, and provide various reports to keep City Council up to date.
Loyalist Township
Facing stringent new regulatory requirements for monitoring and reporting, the Township implemented the WaterTrax Utility Service. "We recognized that the amount of water quality information was on the rise, and were looking for ways to manage it without diverting staff time from more important work," says Frank Reinholz, P.Eng., Assistant Township Engineer.
Town of Newmarket
"The Ontario Ministry of the Environment requires a report of minimum and maximum readings for test results," says Bill Wilson, Water and Wastewater Supervisor of the Town of Newmarket. "I used to spend hours thumbing through pages and pages of historical data in order to compile quarterly and yearly reports."
"With the WaterTrax service we are prepared to respond to the Ministry of the Environment and to protect our community," Mr. Wilson says. "It gives us the means to provide information with the push of a button.
SaskWater
When new water utility regulations came into effect at the beginning of 2004 requiring increased monitoring, testing and reporting, SaskWater sought help from WaterTrax in managing water quality data for Wakaw-Humboldt, a regional supply system serving almost 10,000 residents in ten communities located across the central area of the province.
SaskWater needed to find a way to record water quality test results from diverse communities in such a way that its head office and satellite offices would have immediate access to the information for the preparation of monthly reports. Regulations require utilities to maintain operational logs of test results for five years.
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